INDOOR CYCLING FAQS
We LOVE beginners! You can find success in any of our classes no matter your fitness level. You control your flywheel (the resistance level) and your leg speed. You are always welcome to stay in your saddle throughout the class or modify a move for comfort.
Check out our NEW RIDER page for tips to gear up for your first class.
Reserve classes up to 8 days in advance.
Special events may be booked up to 30 days in advance.
If you add your name to the waitlist, up until 2 hours before class starts, the system will automatically book you into the class when a bike opens, and you will be notified via email. If your schedule changes and you might not be able to make the class on short notice, be sure to remove your name from the waitlist to avoid a no-show or late-cancelation fee 🙂 You can always ride “stand-by.”
Ride stand-by? We release no-show bikes 2 min after class starts. If a class is full, you can show up to the studio and be ready if a bike opens.
We will hold your bike for 5 min after class starts. Five min after class starts, any open bike will be released to riders on standby.
For any class where we do not have desk staff, doors will lock at the time the class starts.
If you need to cancel a reservation, make sure to do so by 5:00 pm the day before the class so that another rider may book the bike. Want in a full class? A great time to check for an open bike is at 5:01 pm the day before a class 🙂
If it’s after the cancelation period and you want to move your reservation to another time on the same day, text us at 833-LUNAR-GR and we will try to accommodate your reservation without penalty.
For late cancellations and no-shows, there is a $10 late fee to members or a loss of the class credit to class pass holders.
Life happens. We get it. If you think you might not be able to make a class, maybe hold off on booking and ride standby.
Many of our classes sell out. Here are some pro-tips:
- Book your bike early.
- If a class is full, add yourself to the waitlist.
- Check availability after 5:00pm the day before the class. (See our cancelation policy.)
- Ride standby.
We regularly see last min cancelations on sold out classes. If a class is full, don’t give up!
We have an iPhone and Android app where you can book your bike, purchase class credits or memberships, reserve cycling shoes and bottled water, and more! Download iPhone App Here! Our Android has arrived!
If you don’t have cycling shoes, we retail Tiem Slipstream cycling shoes! And first ride shoe rentals on the house! You can reserve your size when you book your bike.
Our the pedals of our Schwinn AC Power Bikes have SPD clips. If your cycling shoes feature a SPD cleats (like those shown here), then you are set! If not, we offer Shimano IC5 and ME4 for $3 rental.
Yes! We offer private classes that are perfect for bachelorette parties, bridal showers, birthdays, sports teams, special events and corporate outings and more.
In studio and outside rides available.
While at a restricted capacity, 15 max riders for private rides.
Purchase your private ride HERE!
Contact us at email@example.com or text 833-LUNAR-GR to reserve your date now!
It is not required but highly recommended. Some classes sell out, so you might not get a seat if you don’t book in advance. For the classes where there is space, it’s still best to book early for two reasons: 1) you can pick your fave spot in the Moon Room; and 2) you commit to the workout! Plan for success. Build strong habits. Rock the Moon Room while you do it!
Your membership will first be charged on the date of purchase but starts on the date of first use. It renews based on your date of first use.
45 of the best minutes of day!
We have FREE parking! There are 35 spaces (spaces 5-40) behind the brick townhomes just past our building that are available during your ride. (See below.) There are also free and metered street spaces available nearby.
*PLEASE NOTE: The parking lot immediately behind the studio is reserved for building residents. Help us be good neighbors and park in the designated studio parking.
We offer cubbies for your belongings and have two bathrooms for changing. Our facility does not have showers.
Yes! We offer small towels that are sized perfectly for your ride and sports-top bottled water, $3 each.
Yes! All of the Schwinn AC Power Bikes come equipped with a console that tracks your workout and pushes up your intensity.